"For years I kept an engagement book showing all the appointments I had during the day. My family never made any plans for me on Saturday night, for the family knew that I devoted a part of each Saturday evening to the illuminating process of self-examination and review and appraisal. After dinner, I went off by myself, opened my engagement book, and thought over all the interviews, discussions and meetings that had taken place during the week. I asked myself: What mistakes did I make that time? What did I do that was right – and in what way could I have improved my performance? What lessons can I learn from that experience? … This system of self-analysis, self-education, continued year after year, did more for me than any other one thing I have ever attempted."
- Dale Carnegie, How to Win Friends and Influence People SummaryDale Carnegie was an American writer and lecturer and a developer of courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills.
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