"Among the most important benefits of routines [(organisational habits)] is that they create truces between potentially warring groups or individuals within an organisation"- Charles Duhigg, The Power of Habit
Charles Duhigg (born 1974) is an American journalist and non-fiction author. He was a reporter for The New York Times, currently writes for The New Yorker Magazine and author (See e.g., The Power of Habit).Related Posts:
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